At Mr. John, we strive to provide excellent customer service every step of the way. See what our customers are saying about us.


Submit feedback here regarding your experience with Mr. John or Tri-Boro Trailer.

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Grace, I really appreciate you working with us and always trying to accommodate our ridiculous requests. You and everyone at Mr. John are so great to work with. Thanks for all your help.

Was not able to be at home when toilet was delivered or picked up so I had my son, who is 15 yrs old tell the delivery driver where to place the unit. He told me driver was very nice and installed the unit exactly where I wanted it. Unit was very clean. Will use your company in the future. Thank You. Also give driver pat on back.

Thanks so much for taking care of us again this year! I don’t know how its possible for you to find such a wonderfully nice and pleasant crew that early in the morning lol, but I really enjoy working with your team every year for sure – they are totally cool! It seriously is the highlight of my morning every Father’s Day, and they were just as amazing this time around too. Awesome group of people over there!

We look forward to working with you again next year, and just wanted to say Thank you BIG TIME! for everything you did and have done for us over these many years.

Take care Melissa, and enjoy the rest of your summer!

We appreciate your quality and courteous service

Everyone loved the Mr. John’s this weekend at Conneaut Lake…they could not believe that they flushed! The driver was on time, placed them in the correct location and was very helpful! Good Job!

Mr. John has the best service out of all the companies he has tried and he is very pleased.

Thank you so much for being a part of our event this year! You always take great care of us and I really like working with your drivers too! We look forward to working with you again next year!

I wanted to take the time to express my appreciation to members of your staff for the wonderful job that they do for the 911th Airlift Wing, Air Reserve Station located at the Pittsburgh International Airport. It is always a pleasure working with your employees and I want you to know that they are doing a wonderful job. Please pass along my sincere appreciation to them for a job well done. Thank you for your support and attention to this matter.

It was very nice working with you guys. Someone always answers the phone and is very helpful! We will use you again.

Just wanted to take the time to acknowledge the quality work of two of your employees. Jerry and Chris delivered two trailers on Friday 3/12/10 to a muddy site on a rain soaked day. These two men worked very hard in some adverse conditions and should be recognized for their work. Sometimes these guys get sent to some tough sites like this one and no one ever says thank you.
Please thank them again for me.
Thank You,

Thank you so much! It has been good doing business with you. I will gladly recommend your prompt service to whomever asks.

The restroom trailer for Christie’s wedding this past weekend was very well received. The guests couldn’t stop complimenting all the amenities that came with it. I decorated the outside with copper kettles and large ferns. We lit a pathway from the tent to the restroom with mason jar lanterns hanging from shepherds’ hooks so the guests had a path to follow.

I visited the Art Festival held in downtown Pittsburgh last weekend. As is the norm for most people, using the “port-a-potties” tends to be a bad but very quick experience. I did have to make use of one of your units while attending the festival. I must say that I was very pleased with the quality of it. You provided an excellent product. For the first time in my life, it was not a bad experience! I even felt comfortable when it was used by my children.

As for the details, it was very clean, the temperature was surprisingly the same as the outside (usually it is 10-15 degrees hotter), and the floor flushing button was outstanding. I am not sure how many people actually write in to say they had a good experience in the jon, but since I was so surprised at the quality, I knew I had to. You have a great product!

I rented units this year for the Strawberry Festival for the Relay for Life. I also rented them last year. I don’t really know if anyone would care, but I had so many compliments on how clean the units were. You do a really good job with keeping them clean and they were really nice!!! Just wanted to let someone know that!

Thank you again for the great job your crews did (at the Pennsic War event held at Coopers’ Lake Campground) this year. What is sometimes a thankless job was done extremely well and with friendliness on the part of your employees. I never had to dread entering the facilities due to the attention and professionalism of your team.

The service from Mr. John has always been very reliable. The friendly staff is knowledgeable, and they help make your event a success.

Lineal Industries, Inc. has been doing business with Mr. John for several years and we have been very satisfied with their service. Mr. John’s timely response to our company needs including delivery, service and pick up has been excellent. We look forward to our continued relationship with Mr. John.

We have other companies banging on our door every day trying to get our business. We stick with you because of the great service and you never let us down. Supervisors always come around and check on things.

We use Mr. John’s portajohns on our construction job sites because they are prompt in delivering and picking up the portajohns when we call and they are always clean. They also cover a large area of our building territory.

Your company is so easy to work with and I get a live person on the phone when I call.

I want to thank your company and crew for a job well done! I just returned from a function held at Cooper’s Lake Campground. Your crew kept the “port-a-castles” clean despite the constant “traffic.” The honeywagons didn’t make excess noise on the early morning runs. And they were quick about their work! One afternoon several of us happened to comment on how impressed we were this year with the sanitation when the honeywagon pulled up. The crew received a cheer of thanks as they finished their task. Thank you and the crew for a messy, smelly, much appreciated job well done!

We have used Mr. John units and service in our park for many years and found them not only easy to work with but quick to respond to our needs. Mr. John has saved us many man-hours in cleaning and maintenance of outdoor restrooms. Using portable units also allows us to move our restrooms seasonally to better serve our patrons.

“I work for the 911th Airlift Wing, Air Force Reserve base near the Pittsburgh airport. We have been relying on your company for many years now for port-a-john and septic tank service, and your employees always do a great job for us. I have been working with Grace and many others from your staff for many years now and I am very pleased in the support provided by your employees. I want to say thanks to you and your staff for doing a wonderful job for us. Your company helps keep the Air Force Reserve mission going by providing a great service. Thanks!”